If you own a Hisense television or are considering buying one secondhand, it’s important to know the exact model number and production year. This information can help you determine compatibility with accessories, troubleshoot problems, or simply verify features such as screen resolution or smart capabilities. While the process of identifying a Hisense TV model and year might seem complex at first, it’s actually quite straightforward if you know where to look.
Why TV Model and Year Information Matters
The model number and production year contain valuable information about the television’s hardware, software, and capabilities. Different model years may support different versions of smart platforms, screen technologies, or firmware. Accurate identification will help with:
- Installing the correct firmware updates
- Finding compatible remote controls or wall mounts
- Understanding supported input/output ports and features
- Accessing user manuals and customer support accurately
Where to Find the Model Number
Your Hisense TV’s model number is typically printed on one or more of the following locations:
- On the back of the TV: Look for a white label or sticker placed near one corner of the rear panel. This label includes the model number, serial number, and power specifications.
- In the TV’s settings menu: Navigate to Settings > About > TV Information or Support > System Info from the on-screen menu to find detailed model information.
- Original packaging or user manual: If you still have the box or paperwork that came with your TV, the model number will usually be listed there as well.

Understanding Hisense Model Numbers
Hisense TV model numbers may appear complicated at first glance, but they are structured codes with meaningful segments. Let’s take a closer look at a sample model number: 55H8G.
- 55: This represents the screen size in inches (55-inch screen).
- H: Stands for Hisense.
- 8: Indicates the series or tier. A higher number often means more advanced features.
- G: Denotes the year or generation. Hisense uses letters in chronological order: for example, “G” might represent 2020, while “H” could be 2021.
Keep in mind that different regions may have slightly different model number formats. For example, international models can include additional letters like “UK” or “US” to designate the market.
How To Determine the Year of Your TV
The production year can often be directly inferred from the model number (as shown above), but for further confirmation, you can:
- Check the manufacturing date: Found on the back label; this will usually be listed in MM/YYYY format.
- Use the serial number: Some serial numbers encode the manufacture date, which Hisense customer support can help you decode.
- Consult online databases: Websites and forums that catalog Hisense models can also help match your model to a specific year.

Contacting Hisense Support
If you are still unable to determine your TV’s model or year, try contacting Hisense customer support. Provide them with the following:
- The model number, if available
- The serial number
- A photo of the label on the back of the TV
You can reach support through the official Hisense website or via phone. This service can confirm your TV’s exact specifications and manufacturing date.
Using Online Tools
Various websites allow you to input the model number and instantly pull up details about the TV. These resources include:
- Manufacturer’s product pages
- Online retailers like Amazon, Best Buy
- Technology forums and TV comparison websites
Just ensure the information aligns with what’s on your physical device to avoid errors stemming from regional variations of model identifiers.
Final Thoughts
Identifying the model and year of your Hisense TV is not only useful for compatibility and maintenance, but also essential when troubleshooting or upgrading your home entertainment setup. With a quick look at the TV’s label or a dive into the settings menu, you can get all the information you need to make informed decisions about your device.
Take the time to record or photograph this information for future reference—you never know when it’ll come in handy.